How will I know if the order is sent each month? We will notify you when they receive their gift each month until their Gift Subscription is done. If you wish to opt out of these notifications, please email us at email@example.com and include the order number / recipient’s name associated with the order.
Will I be billed monthly? No, your purchase is made up front for the selected amount of months.
Can I get the first package shipped to me, and the rest to the gift recipient? You can ship the 1st one to you and hand it to them in person. We’ll add instructions for them to receive the rest of their subscription. Please enter your shipping address in the Checkout page.
Can I buy more than one gift in an order? Unfortunately, we are not able to support purchasing more than 1 gift subscription per order. Please complete each gift subscription order separately.
Do the gifted subscriptions auto-renew at the end of the term? No they do not! Our Gift Subscriptions do not renew at the end of the term. When they expire, the gift recipient can repurchase the subscription by themselves with their newly created account.
Can Gift Subscriptions be cancelled / refunded? Unfortunately, we are not able to cancel or refund gift subscriptions in most cases. We may be able to make exceptions for orders that have not been shipped at all, or in certain other extenuating circumstances. Please contact us at firstname.lastname@example.org.
Will their subscription always be tied to my account? Nope! We’ll send your loved one instructions on how to set-up their own Sir Owlverick’s account so they are able to update or make changes to their own subscription. If you or the gift recipient have any questions on how to do this, please contact us for help, refer them to the “Create an Account” card enclosed in their package.